iPads bringing interpreter access to regional deaf community

Auslan Connections is delighted to announce that from Tuesday 29th March 2016, Deaf and hard of hearing people around Queensland will have greater access to interpreters via iPads and Video Remote Interpreting (VRI).

VRI uses videoconferencing technology to provide a deaf community member with an accredited Auslan interpreter via the internet.   VRI allows users to see and talk to an interpreter without being in the same room, or even in the same city. Through using VRI, the deaf person is able to access services and information previously unavailable due to location, limited access to interpreters, or time constraints.

Facilitated through Deaf Services Queensland’s offices around the state, VRI brings interpreting services to more Deaf and hard of hearing Queenslanders in which we have seen a steady increase in bookings for VRI services since its inception since July 2015.

Chief Executive Officer for Deaf Services Queensland, Brett Casey states “Providing interpreter access to regional community members via iPads is the next step in providing innovative language services to deaf community members; particularly those living in regional Queensland.”

“This is not just a new way to use interpreters but also addresses the issue of lack of access to services due to not having interpreters physically present and providing viable yet innovative solutions. As a progressive organisation we strive to put our consumers first and ensure they can connect and achieve their life goals. A truly empowering outcome for deaf and hard of hearing people.”

Community Engagement & Development Manager Garry Moran states “Deaf and hard of hearing people will now have greater ability to access services with the support an interpreter; meaning they will be equipped to make important life decisions.”

“Deaf and hard of hearing people living in regional centres such as Rockhampton and Mackay have been without service and interpreting access for some time and we are excited to be responding to the community and their needs in this way.”  Mr Moran states.

Auslan Connections a division of Deaf Services Queensland is available and ready to support the community in accessing this service.  A roadshow will be undertaken over the next few months to provide an up close demonstration of VRI interpreting in action.

Deaf and hard of hearing people are encouraged to visit their local Deaf Services Queensland office to find out more about how to access this service.

About Auslan Connections:

Auslan Connections is a specialist in the field of Auslan Interpreting and endeavours to meet the language requirements of each of our clients.  Auslan Connections is the only Auslan interpreting service where all profits are invested back into services which benefit the Deaf community.  Our interpreters and office staff have an extensive knowledge of Deaf culture and dialect variations in Auslan.  Auslan Connections is a division of Deaf Services Queensland and is a joint venture with Vicdeaf.

For more details about the service:

To find out more about this service please contact Rachel Lai at Auslan Connections on (07) 3892 8515, 0414 766 435 or email Rachel.Lai@deafsq.org.au.

Deaf and hard of hearing people in Mackay can now visit Deaf Services Queensland’s office at 4B Discovery Lane, Mount Pleasant Q 4740 and contact staff on (07) 4942 2012 or 0467 218 901.

Deaf and hard of hearing people in Rockhampton can visit Deaf Services Queensland’s office at 10 Bolsolver Street, Rockhampton Q 4700 and contact staff on (07) 4927 9409.

Media contact:

For any media enquiries, please contact Patricia Galliford, Marketing Strategist on (07) 3892 8558 or email Trish.Galliford@deafsq.org.au

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