About this Security and Privacy Statement
This Security and Privacy Statement applies to this website which is operated by Auslan Connections under the domain name “www.auslanconnections.com.au” The Auslan Connections website is operated on behalf of Vicdeaf and Deaf Services Queensland. The information described in this Security and Privacy Statement may be shared between members of the Victorian Deaf Society and Deaf Services Queensland.
This Security and Privacy Statement may also apply to services offered by Auslan Connections on websites hosted by third parties. If so, express reference to this Security and Privacy Statement will be made on those websites.
Auslan Connections understands and appreciates that you, as an Auslan Connections website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Auslan Connections is committed to protecting your privacy. This Auslan Connections Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Auslan Connections website.
As the Auslan Connections website develops and as technology evolves, Auslan Connections will continue to strive to provide you with better and more customised services and with a more effective website. Auslan Connections encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.
In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the Auslan Connections website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Auslan Connections website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.
Security of information
Auslan Connections regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Auslan Connections strives to protect such information, Auslan Connections cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.
The information that Auslan Connections collects about you is dependent on how you use the facilities offered by the Auslan Connections website.
If you visit an unsecure area of the Auslan Connections website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.
The Auslan Connections website offers a number of interactive facilities including online surveys and forms.
If you use any of the tools some of the information is stored on our systems so that we can respond to your needs if you request it.
If you decide to complete an online application form or online survey, the information that you enter into the online form or survey will only be collected by Auslan Connections if you submit your online application or survey. If at any stage you cancel your application prior to submitting your application or survey, the information you have entered up to that point will be automatically deleted.
The Auslan Connections website also contains links to the websites of third party providers of goods and services (“Third Party websites”). If you have accessed Third Party websites through the Auslan Connections website and if those third parties collect information about you, Auslan Connections may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a Third Party website from the Auslan Connections website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.
Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.
How is personal information used?
The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for an order that you wish to be delivered to you, we need your contact details so we can send your shipment and contact you if there are any problems.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.
Collection of IP addresses
It is necessary for Auslan Connections to collect your IP address for your interaction with various parts of the Auslan Connections website. Your IP address is the identifier for your computer when you are using the internet.
For instance, Auslan Connections collects and stores your IP address when you subscribe to newsletters. As part of our security for Auslan Connections newsletters, Auslan Connections uses this information when we attempt to detect and prevent fraudulent subscriptions. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.
We use “cookies” as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.
A “cookie” is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.
- to allocate an Auslan Connections identification number to your Internet browser (but we cannot identify you from this number);
- to determine if you have previously visited the Auslan Connections website;
- to identify pages you have accessed and Third Party websites you have accessed; and
- for security purposes.
Most of the Auslan Connections website operates by using this type of cookie.
Accordingly, if you wish to make full use of the Auslan Connections website, it is required that you accept cookies.
- Online applications;
- Online surveys.
You may still be able to use some information-only pages even if you do not accept cookies.
How we Handle Email
We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Auslan Connections employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.
Use and Disclosure of Information
Acceptance and Changes to Security and Privacy Statement
This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Auslan Connections website published on the Auslan Connections website to date. Auslan Connections may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Auslan Connections website. You accept that by doing this, Auslan Connections has provided you with sufficient notice of the variation.