What is Video Remote Interpreting (VRI)?
VRI uses videoconferencing technology to provide you with an accredited Auslan interpreter via the internet.
Video remote interpreting allows you to see and talk to an interpreter without being in the same room, or even in the same city. Through using VRI, you are able to access services and information previously unavailable due to location, limited access to interpreters or time constraints.
At Auslan Connections, we aim to provide you with access to interpreters in a way that suits your needs.
VRI is an innovative option in situations where a on site interpreter may be difficult to arrange due to time or travel. VRI is a perfect interpreting option for short and simple appointments and meetings.
The choice is yours.
To investigate which technology would best suit your needs we encourage you to contact the service.
- Fast convenient access to interpreting services
- Reduces wait times for an on-site interpreter and eliminates travel time and cost for the service
- Same day availability
- Rates based on the time the service is used
Through having access to VRI via iPads, the Deaf and hard of hearing community can now connect with other service providers and discuss important life matters in any location at any time.
Auslan Connections and Deaf Services Queensland staff are ready to support the community access this service. Deaf and hard of hearing people are encouraged to visit their local Deaf Services Queensland office to find out more about how to access this service or to make a booking.
This service is currently available to Deaf and hard of hearing community members in Queensland.
Setting up the technology required to access VRI is quick and easy. Our ClearSea platform is incredibly user friendly and is the leading software for high quality video conferencing. Our team is available and happy to assist and support you as you establish your ClearSea software if and where required.
- Either access to NBN (National Broadband Network), ADSL2+ or wireless 4G connection at minimum
- Our LifeSize Video application, which can be downloaded by clicking here.
- Either Windows, iOS, MacOS or Android operating systems
Installation of the software only needs to occur prior to your first appointment. Once the software has been successfully downloaded and tested, you will be able to access VRI for all your interpreting needs moving forward.
- A computer: desktop or laptop; tablet such as an iPad or Android portable device
- A webcam
- A microphone
- Speakers or other sound equipment to suit your environment
The interpreting service is provided by Auslan Connections; although bookings are required to be made through the credit line managed by VITS, the Victorian Interpreting & Translating Service.
To find out if you qualify for the credit line, please contact VITS directly:
7/620 Bourke St, Melbourne VIC 3000, Australia
Phone: (03) 9280 1941 – Facsimile: (03) 9280 1970
For more information about the VRI service, technology queries or general questions please contact the Victorian VRI program.
SMS: 0438 723 342
Phone: 1300 010 877
Expression Australia and Auslan Connections acknowledges the support of the Victoria State Government .